Patient Participation Group

What is a Patient Participation Group?

A Patient Participation Group (PPG) is where a group of health professionals and patients can come together to address issues that effect health and health services in their local community.

Usually connected to a particular GP practice, patient forums provide a link between practice staff and their registered patients.

The agenda of any particular group will depend upon the local needs, interests and energies of the participants, but its key role is to:

  • Enable patients to have a say on how the practice operates
  • Provide feedback on new systems within the practice
  • Act as a sounding board for ideas Support the practice to provide a high quality of care and service delivery.

Annual Patient Surveys

We run an annual patient satisfaction survey in house. This is separate to the NHS wide practice satisfaction survey (MORI) which runs approximately every other year. This is conducted by Email and by collecting paper forms in the practice. The PPG review the results with us and we produce an annual report and action plan. Our annual reports and action plans can be found on the PPG documents page

A big thank you to everyone that has responded to the email and completed a questionnaire on-line or in-practice.

How Do I Apply to Join?

If you would like to join our Patient Participation Group:

Please complete our online PPG Joining form

Alternatively, contact Nicole Bhattacharya, on 01932 561199.

What if have something to say but don't want to be part of the group?

Send us your views, or ask any questions about the PPG, using the group's contact form by clicking here

or

You can phone and speak to Nicole Bhattacharya, on 01932 561199

You can write to Nicole Bhattacharya at the surgery.


PPG Newsletter

Friends and Family Test